What do the colors and sounds on the Keypad mean?

Keypad statuses: Turned On (White numbers, red cancel icon, green accept icon); Number Tapped (Brightened screen, 'tap' sound); Successful PIN Entry (Ascending bell sound, green while door open); Timeout/Clear (White flash, 'dun-dun' bell); Incorrect PIN (Red flash, 'dun-dun' bell); Contact Support (Flashing yellow); Open Hours (Solid green).

How do guests access the Keypad?

Guests receive a 6-digit Visitor Pass PIN via email or SMS for entry to keypad-gated spaces, valid for the resident-selected duration. Note: QR codes are not supported.

Can resident access to the Keypad be disabled?

Yes, contact support to disable resident access.

How is the Keypad installed?

Follow the Keypad Installation Guide and coordinate with support for programming and setup. Contact support for issues.

How is the Keypad powered?

Powered by the ButterflyMX cloud-based Access Controller.

Does the Keypad require an internet connection?

No, it draws connectivity from the Access Controller.

Is the Keypad weather-resistant?

Yes, IP55-rated for outdoor use, withstands all weather if installed per guidelines.

Keypad Access Control

Q: How do I use a PIN code to enter with the Keypad?

The keypad accepts 6-digit PIN codes, created in the mobile app or ButterflyMX OS account. Enter the correct PIN and press the check mark. The keypad chimes 'ka-ching' and numbers glow green while the door is open. Note: No unit number is required.

Q: Can I configure the Keypad's time durations?

Yes, in ButterflyMX OS settings, configure: PIN reset after inactivity (default: 20 seconds); Door-opening delay (default: 0 seconds); Unlock duration after opening (default: 15 seconds).

Q: Can Visitor Pass access be disabled?

Yes, contact support to disable Visitor Pass access.

Q: What’s included in the Keypad shipping box?

Includes keypad, backplate, cable, security screwdriver, security screw, and installation guide.

Keypad with Smart, secure, and seamless access to your amenity spaces, side entrances, and garages.

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Intuitive & Durable Keypad Access Control for Multifamily Properties

A user-friendly, durable keypad built for convenience and reliability.

Records access events

Logs every entry with a time- and date-stamped record. Update permissions securely via an online dashboard.
Open doors from anywhere

Unlock doors, gates, or garages using the ButterflyMX mobile app and share single- or recurring-use PINs for conciseness.
Works with our other products

Connects to Video Intercoms, Access Controls, Elevator Systems, and Smart Locks to shorten and avoid branding.
Easy to install

Wires to the ButterflyMX Access Controller and IP55-rated design endures harsh outdoor conditions for specificity and brevity.

Powerful Online Dashboard for Keypad Management

Remotely manage, update, and monitor property access

Audit trails

View all entry events anytime with date- and time-stamped photos, stored for 365 days.
Manage permissions

Enhance building operations by assigning or modifying access rights from any smartphone or computer.
PMS integrations

Simplify your property access by linking with property management systems or other technologies.

Open Doors & Gates Remotely with PIN Code or Mobile App

The ButterflyMX mobile app lets you view visitors, grant temporary access, and more.

Swipe to open

Open a door or gate for yourself or a guest with a single swipe.
Video calling

Check who’s requesting access to the property before granting entry.
Door release logs

Review all door releases with time- and date-stamped photos in the app.

Visitor passes

Send family, friends, and visitors passes for managed access that can be revoked at any time.
Voice controls

Use Alexa- or Siri-enabled devices to unlock doors or gates with your voice
Amenity reservations

Reserve and access amenity spaces directly in the app.

Keypad Access Control FAQs

Three ways: via the ButterflyMX mobile app, a keyfob, or a PIN code.

The keypad accepts 6-digit PINs, created in the mobile app or ButterflyMX OS account. Enter the correct PIN and press the check mark. The keypad chimes “ka-ching” and numbers glow green while the door is open. Note: No unit number is required.

Like intercoms, open the ButterflyMX app and swipe left to right to unlock. The keypad chimes “ka-ching” and numbers glow green while the door is open.

Status	Interaction
Turned On	White numbers, red cancel icon, green accept icon
Number Tapped	Brightened screen and “tap” sound
Successful PIN Entry	Two note ascending bell sound, green for the duration of the time the door is open
Timeout / Clear	Flash white with two note bell “dun-dun”
Incorrect Pin	Flash red with two note bell “dun-dun”
Contact Support	Flashing yellow
Open Hours	Solid green

Yes. In the ButterflyMX OS settings, configure three durations: - PIN reset after inactivity (default: 20 seconds) - Door-opening delay (default: 0 seconds) - Unlock duration after opening (default: 15 seconds)

Only One. The keypad has a single relay output.

Guests will be issued a 6-digit Visitor Pass PIN code via email or SMS that they can use to gain entry to a keypad-gated space for whichever duration the resident selects. Note: QR codes are not accepted on Keypads.

Yes, contact support to turn off resident access to the Keypad.

Yes, contact support to disable Visitor Pass access to the Keypad.

The shipping box of the Keypad includes a keypad, backplate, cable, security screwdriver, security screw, and installation guide.

The installer should follow the instructions in the Keypad Installation Guide and work with our support team to program and install the Keypad. Please contact support if you have any issues.

Yes! The Keypad is fully compatible with the ButterflyMX Elevator Control System.

The Keypad is powered via the ButterflyMX cloud-based Access Controller.

No, the Keypad does not require an internet connection. It gets its internet connectivity from the Access Controller it is connected to.

Yes, the Keypad is IP55 outdoor-rated and can withstand all weather conditions if the installation guidelines are met.

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Make access simple at your property

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Keypad Access Control

Intuitive & Durable Keypad Access Control for Multifamily Properties

Records access events

Open doors from anywhere

Works with our other products

Easy to install

Powerful Online Dashboard for Keypad Management

Audit trails

Manage permissions

PMS integrations

Open Doors & Gates Remotely with PIN Code or Mobile App

Swipe to open

Video calling

Door release logs

Visitor passes

Voice controls

Amenity reservations

Keypad Access Control FAQs

How does the Keypad open a door or gate?

How do I enter a Keypad door with a PIN code?

How do I use the mobile app to enter?

What do the keypad’s colors and sounds indicate?

Can I adjust the keypad’s timings?

How many doors can the keypad open?

How do Visitor Passes work on the Keypad?

Can I turn off resident access to the Keypad?

Can I turn off Visitor Pass access to the keypad?

What's included in the shipping box?

How do I install & program the Keypad?

Does the Keypad work with Elevator Controls?

How is the Keypad powered?

Does the Keypad require an internet connection?

Is the Keypad weather-resistant?

Make access simple at your property