Keypad

Keypad with Smart, secure, and seamless access to your amenity spaces, side entrances, and garages.

Frequently asked questions

Three ways: via the ButterflyMX mobile app, a keyfob, or a PIN code.

The keypad accepts 6-digit PINs, created in the mobile app or ButterflyMX OS account. Enter the correct PIN and press the check mark. The keypad chimes “ka-ching” and numbers glow green while the door is open. Note: No unit number is required.

Like intercoms, open the ButterflyMX app and swipe left to right to unlock. The keypad chimes “ka-ching” and numbers glow green while the door is open.

Status Interaction
Turned On White numbers, red cancel icon, green accept icon
Number Tapped Brightened screen and “tap” sound
Successful PIN Entry Two note ascending bell sound, green for the duration of the time the door is open
Timeout / Clear Flash white with two note bell “dun-dun”
Incorrect Pin Flash red with two note bell “dun-dun”
Contact Support Flashing yellow
Open Hours Solid green

Yes. In the ButterflyMX OS settings, configure three durations: - PIN reset after inactivity (default: 20 seconds) - Door-opening delay (default: 0 seconds) - Unlock duration after opening (default: 15 seconds)

Only One. The keypad has a single relay output.

Guests will be issued a 6-digit Visitor Pass PIN code via email or SMS that they can use to gain entry to a keypad-gated space for whichever duration the resident selects. Note: QR codes are not accepted on Keypads.

Yes, contact support to turn off resident access to the Keypad.

Yes, contact support to disable Visitor Pass access to the Keypad.

The shipping box of the Keypad includes a keypad, backplate, cable, security screwdriver, security screw, and installation guide.

The installer should follow the instructions in the Keypad Installation Guide and work with our support team to program and install the Keypad. Please contact support if you have any issues.

Yes! The Keypad is fully compatible with the ButterflyMX Elevator Control System.

The Keypad is powered via the ButterflyMX cloud-based Access Controller.

No, the Keypad does not require an internet connection. It gets its internet connectivity from the Access Controller it is connected to.

Yes, the Keypad is IP55 outdoor-rated and can withstand all weather conditions if the installation guidelines are met.

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